Subject	Russell@Z1 - this ain't a rocket science mgmt issue to solve
Posted by	jzack on November 02, 2005 at 11:18 PM
	This message has been viewed 146 times.
In Reply To	Watch out for Z1! posted by swoven on November 02, 2005 at 09:00 PM
Message	-- People shouldn't have to come to you for these issues. Very simple, tie 10% or so of your folks pay to performance metrics like on-time shipping. Set up a measure, sample customers for satisfaction and use the measurement to drive employee rewards. 10% pay could be bonuses on top of regular pay, etc. -- if you are serious about addressing these issues, put a program in place. Tell you customers about it too -- not rocket science, just on the ball management.
Follow Ups	Watch out for Z1! - swoven 21:00:08 11/02/05 your new here right? : ) (n/m) - ryanb300zx 21:04:22 11/02/05 weak (n/m) - Neo Corleone 21:05:27 11/02/05 not again... (n/m) - Jodecy 21:05:45 11/02/05 stuff like that happens with the best vendors - ZEngineer 21:06:29 11/02/05 Amen brother. (n/m) - Milo (San Antonio) 21:12:11 11/02/05 rofl.. welcome to the real world. - AntiHero 21:10:22 11/02/05 I missed a few things... - dpjax 21:17:06 11/02/05 I think he just wanted to be on the "Z1 Sucks bandwagon" (n/m) - Spddracer 21:19:33 11/02/05 When I call coz and tell him what I want - suprakillinz(boulder soon) 21:20:34 11/02/05 best post from you in like 2 years. - Halo Z 21:24:18 11/02/05 ahahahahahah nice sig - suprakillinz(boulder soon) 21:25:25 11/02/05 omg i finally get that top sig! - Island^View 21:28:56 11/02/05 she's not? =P (n/m) - Halo Z 21:30:18 11/02/05 I cant see the picture =( (n/m) - james-lee(twinturbo.net) 21:39:52 11/02/05 some lady with a plate of rice with superkiller's dog head - Halo Z 21:57:22 11/02/05 yeah, i dont get your sig! (n/m) - VG30DE racer 21:45:02 11/02/05 it's a cutout of a small dog being served as food - ZEngineer 09:18:22 11/03/05 says the canuck ........ - Halo Z 16:29:09 11/03/05 I don't know man... - dpjax 21:38:19 11/02/05 >> - mousersix (San Antonio) 23:19:34 11/02/05 I apologize, I'm not familar with your order but I'll find - Russell@Z1 21:46:54 11/02/05 this is the kind of great service ive had at z1 every time (n/m) - AntiHero 22:16:37 11/02/05 still haven't received bolts for brake kit... - Nadir(Detroit) 22:43:22 11/02/05 So did they give you a refund on your 2 day shipping? (n/m) - Spongerider :) 22:25:32 11/02/05 no, but Russell Floyd did a post, I mailed him back. - swoven 22:40:26 11/02/05 *No comment* (n/m) - Spongerider :) 22:44:46 11/02/05 Re: no, but Russell Floyd did a post, I mailed him back. - Russell@Z1 22:47:14 11/02/05 Russell@Z1 - this ain't a rocket science mgmt issue to solve - jzack 23:18:03 11/02/05 Or just hire me to pull your used parts... - ZheKing 23:30:03 11/02/05 Nice post headline. Good Job at dramatizing waiting an extra - AzHeat 00:01:05 11/03/05 the part in question is irrelevant. he paid for 2 day - maxboost83(WA) 02:00:19 11/03/05 I think it shipped 2-day delivery, but didn't leave same day - dpjax 05:50:09 11/03/05 Maybe it was an ashtray that he had to have in two days - AzHeat 07:50:01 11/03/05 2nd! I'd call and discuss the issue with the supplier before - Zirvana 10:07:10 11/03/05 Perhaps location of the part was an issue. - ____DETT 00:50:19 11/03/05 Re: Perhaps location of the part was an issue. - ZyaL8r 01:36:09 11/03/05 Careful Noob. I hear Z1 is on the green-n advisory council:) (n/m) - NAZTTy 07:50:30 11/03/05 why should he be carefull if his experience is positive? - CRAZZEPETE. 08:30:17 11/03/05
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